facts & questions

Are you accepting walk-ins?

We are an appointment only shop however we do take same-day appointments depending on availability. Call or email us for appoointments. 

How do I contact each artist for an appointment?

We have a couple of ways you can contact your artist of choice! You may go on to our contact page and send us a message through "Contact Us" You may also either DM our Instagram page @heartlesstattoos or DM the artist through their private Instagram.

Where are you located?

Our shop is located in Pico Union, a neighborhood about 5 minutes away from Downtown Los Angeles.

What are your hours?

Our shop hours are 1 PM - 9 PM. However, since we are an appointment only shop so our hours may vary by day. Please contact us to reserve your appointment.

How old do I have to be to get tattooed?


You must be 18 years or older. It is illegal for a minor in the state of California to get a tattoo even with parental approval. We will refuse service if you do not have a valid form of ID or are a minor. No exceptions. 

What types of payments do you accept?

We accept Cash, Visa Cards, and PayPal transactions. We do accept Visa Cards however, it is recommended to bring cash as there is a high tax imposed by PayPal for card transactions.

Can I stock your brand in my store front?

Yes, we are always excited to work with different brands, however we are very selective with the brands that enter our space. Keep that in mind before submitting an applications as we are looking to work with like minded brands.

What do I need to do to prepare for my appointment?

Get plenty of rest the night before your tattoo. Arrive on time to your appointment and bring your ID. Wear clothing that will not disturb the placement of your tattoo and that is comfortable. Please eat at least 2-3 hours before your tattoo and drink plenty of fluids. Do not come in intoxicated, we have the right to refuse service. 

What are the rules for deposits?

Deposits will be forfeited if any of the following occur:

  • If you cancel or reschedule with less than 3-5 day notice

  • If you reschedule an appointment more once.

  • If you arrive for your appointment intoxicated or without valid ID and cannot be tattooed

  • If you make major changes to your tattoo idea, concept, design, etc or decide not to get tattooed at all

  • Deposits can not be applied toward merchandise or tips.

  • Deposits are NON-REFUNDABLE